I am a MSc. Software Engineering Graduate
My Dissertation replaced the previous system at Kingston University with a more easily scalable application
to provide students feedback to modules that require two lecturers to mark like a dissertation.
A lot of applications were chosen for the new system, the majority of these software are created by Microsoft.
The .NET framework was created by Microsoft so to allow as few bugs as possible, programs that were chosen were either developed by Microsoft or recommended. The application contains sensitive data and as such security is paramount, so no unauthorised access is allowed.
Most of my reposotories are private, don't be scared to request access :).
I have a great desire for computing and how it interconnects with the business environment in solving business problems. I bring high-level employability skills developed via full-time work experience and industrial placement. In particular, I have excellent analytical, problem solving and troubleshooting skills. I am a forward thinker with a practical approach to problem solving and a drive to see things through to completion. I am a fast learner, confident, confidential, motivated, very flexible, values teamwork and have a genuine interest in the field of information technology. I am extremely organized and know the importance of prioritizing and managing multiple projects to the highest standard and within agreed deadlines.
Integrate clients API into our system, in order to send data over to their endpoint/email. Redesigned a more secure and robust solution of their data management system in order to have data centralized and more secure. Designed a web app to import csv files into a database and clean up records (data cleanse). New website/app builds, ongoing improvement, support & development of apps, fault finding, hosting/server management (Azure Web Apps, VPS, etc).
Some of the key responsibilities are developing new web applications(full-stack), add/modify features in existing system, as well as fixing bugs when discovered, deploying applications to production/test environment(s), creating virtual servers when needed and configuring them for purpose example IIS, SQL Server, providing support for PCs and Servers, etc. Servers which are managed in environments are Windows Server 2008 - 2016, applications managed and developed using Visual Studio C#, MVC and SQL Server.
Personal responsibilities include but not limited to: customising websites based on client needs, search engine optimisation for client website when necessary, editing content, debugging code and re-designing web pages, migrate new customers websites to be hosted with the company and manage projects for other designers so that deadlines and deliverables are met.
In the lab/workshop sessions I assist lecturers to answer student questions/issues that they may have. Modules such as programming and databases. Some of these responsibilities may include but are not limited to invigilating tests, aiding with debugging code and issues, consult students of solutions before implementation.
I worked in a proactive IT Support Team responsible for providing the highest level of technical support and customer service to 700+ internal staff members across a number of centres in London and UK wide. Personal responsibilities include but not limited to:
Setting up and configuring new laptops and desktops. Installing authorised software to laptops and desktops. Troubleshooting and repairing PCs and laptops. Encrypt laptops and tablets. Create then maintain email profiles and AD log-in for users as well as grant access to appropriate folder. Update voicemail server for the internal phone system, patch network, and phones cables. Ensuring security and upgrades are applied to desktops and laptops are kept up to date. Using remote control software tools to provide fault resolution and diagnosis. Ensure that daily, weekly and monthly backups are successfully completed. Ensuring that a high level of customer service and support is provided to all employees. Ensuring asset management systems are up to date, including DHCP and DNS. Research, diagnose, troubleshoot and identify solutions to resolve customer issues related to application use, design, and configuration. Escalating IT issues to the IT manager where necessary.
The aviation services department is responsible for ensuring all relevant security protocol is adhered to at the airport is to ensure safety of passengers, staff etc. This was a position of responsibility and helped to develop my attention to detail. I had to detect the smallest material that could be a threat and be vigilant, focused, flexible and very observant at all times. Some of my responsibilities involved the following: Verify authenticity of travel documents such as passports, resident cards, visas etc. Verify boarding pass. Use handheld scanners, computers and X-ray machines to screen bags for prohibited items such as drugs, weaponry, explosive devices and components of explosive devices. Examine aircraft internally and externally, to ensure the airline was in compliance with all local and federal regulations.
Vistaprint is an online supplier of printed and promotional material as well as marketing services to micro businesses and consumers. Some of my responsibilities involved the following: Research inquiries and give resolution and feedback, follow established guidelines to convert, retain, cross-sell and up-sell Answer all customer inquiries through various channels (telephone, chat, email and any additional channels as developed) in a courteous manner.
Duties included: Processing daily transactions for customers (exchanging currencies), careful scrutiny of foreign currencies to avoid fraudulent currency notes. Ensure customers presented appropriate identification in accordance with policies and procedures stipulated by the Bank of Jamaica. Preparing quarterly threshold report for Financial Investigating Division, working knowledge of the Money Laundering Act and regulations.
Replaced Kingston University dissertation marking system with a more easily scalable application using a strongly-typed language (C#) as opposed to the Kingston University current system using a weakly-typed language (PHP) Courses contain: Modelling Enterprise Architectures, Web Applications and Infrastructure Development, Mobile Security and Software Architectures and Programming Models.
Developed an asset tracking software application as part of final year project. Design several websites Courses contain: Operating Systems and Networking, Advanced Databases and the Web, Software Development with Java, Systems Analysis and Design.
Year 1 Modules:
Communications 1
Fundamentals of Accounting
Computers and Information Systems
Computer Mathematics
Productivity Tools
Structured Programming Design
Business System Analysis & Design
Communication 2
Computer Architecture
Computer Programming I - C
Principles of Marketing
Statistical and Quantitative Techniques
Year 2 Modules:
Business Law
Computer Programming II - C++
Data Communication and Networks
Data Structures and File Management
Introduction to Psychology
Oral Communication
Web Page Application
Customer Service
Database Management using Oracle
Operating Systems Concepts
Organisational Theory and Behaviour
Computer Programming III - Visual Basic
System Development/Major Project
Subjects obtained:English Language, Information Technology, Mathematics, Social Studies, Principles of Business, Principles of Accounts, Integrated Science.